Quality Assurance Engineer designing and executing tests for reliability and scalability of SaaS applications. Focusing on automation and process improvements to ensure product quality.
About the role
- Senior Quality Engineer leading quality engineering culture at Manulife. Collaborating with Agile teams and driving test automation for better software quality.
Responsibilities
- Lead and mentor quality engineers across squads, removing blockers and promoting quality standard methodologies
- Advocate for quality within Agile teams and collaborate closely with developers, Product partners and other stakeholders
- Develop and maintain test plans, cases, scripts, and reports based on user expectations and requirements
- Complete automated and regression tests, analyze failures, and track defects through the full Jira workflow
- Build, debug, and maintain automated test scripts using Cucumber, WebDriver IO, Artillery
- Identify AI and automation opportunities, evaluate QA bottlenecks, and implement process improvements
- Track key QA metrics such as defect density, defect frequency, and first-time pass rate
- Prepare and deliver formal quality audit reports
Requirements
- Bachelor’s degree in Computer Science or related field, or equivalent experience
- 7+ years Quality Engineer experience
- Experience with JavaScript, React, Node.js, and microservice technologies
- Familiarity with Microsoft tools and Azure environments
- Knowledge of Agile, DevOps, CI/CD, and related tools
- Proficiency with testing tools and frameworks such as WebdriverIO, Cucumber [UI / API / Data], Artillery [Performance]
- Ability to create comprehensive test strategies and automation frameworks
- Skill in translating user and business requirements into testable expectations
- Strong analytical skills with a structured approach to solving complex issues
Benefits
- Health, dental, mental health, and vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Retirement savings plans (including pension)
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off including holidays, vacation, personal, and sick days
- Full range of statutory leaves of absence
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