Hybrid IT Quality Assurance Analyst

at Sally Beauty

• Job title: IT Quality Assurance Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ERP, Oracle, SDLC
• Location requirements: Hybrid, Plano, United States

About the role

• Quality Assurance Analyst ensuring software quality, reliability for Sally Beauty. Hybrid role with three onsite days required weekly in Plano, Texas.

Responsibilities

• Analyse business and technical requirements to develop and maintain test strategy, test plans, and test cases.
• Review project deliverables and artifacts from a testing perspective, and provide estimates, feedback, including actively participating in a test plan review with the team.
• Collaborate with Business & IT stakeholders to identify test scenarios based on acceptance criteria.
• Perform functional, regression, integration, system testing and assist with user acceptance testing with the end user in alignment with project goals.
• Identify, document, analyse defects found during the different test cycles using the defect management tools and recommend corrective actions.
• Provide support to the development team as needed, to troubleshoot defects found during testing cycles.
• Ensure testing is completed on time and in alignment with project goals.
• Provide detailed feedback on usability, performance, and overall quality.
• Contribute to the documentation of QA systems and processes.
• Assist manager/lead with implementation of improvements to QA processes.

Requirements

• Bachelor’s degree in computer science, engineering, or related field.
• 3+ years of experience in software Quality Assurance or software testing.
• Good knowledge of SDLC, QA methodologies, defect and test management tools and processes.
• Strong hands-on experience in test case design, execution, and reporting.
• Knowledge and experience with retail industry standard IT applications such as ERP, Web, Customer Relationship Management, Mobile, OMS, and Retail Systems (Oracle XStore experience is a plus).
• Proactive problem-solving skills, analytical skills, attention to detail, and follow-up skills.
• Good interpersonal and communication skills, both verbal and written.
• Strong experience and ability to work in a team-based waterfall and agile environment.
• Proven ability to multitask in a fast-paced environment with minimal supervision.
• A passion and desire to thrive in a constantly innovating and changing environment.

Benefits

• medical, dental, vision, life Insurance
• paid vacation and sick days
• paid holidays
• tuition reimbursement
• 401(k) with company match
• complementary services at in-house salon
• varied selection of food options at corporate campus
• merchandise discount at onsite stores