Field Supervision Analyst for Manulife responsible for conducting Tier 1 supervision and ensuring compliance. Involves reviewing trades and addressing advisor inquiries within a hybrid work model.
Responsibilities
Responsible for Tier 1 supervision, approval of daily, monthly, quarterly trade reports
Review and approve new accounts and KYC updates
Communicate with advisor teams regarding compliance inquiries
Assist with investigations related to complaints and regulatory inquiries
Identify and escalate any areas of non-compliance
Maintain clear records of supervisory decisions
Participate in team meetings and contribute ideas to streamline workflows
Requirements
Registered as Supervisor and Registered Representative with CIRO
2-4+ years of CIRO dealer supervision or related compliance experience
Completion of CSC, CPH, Investment Dealer Supervisors Courses
Strong knowledge of the financial services industry
Detail-oriented with solid organizational and prioritization skills
Strong analytical judgment with experience handling complex escalations
Bilingual English/French an asset
Benefits
health, dental, mental health, vision insurance
short- and long-term disability coverage
life and AD&D insurance
adoption/surrogacy benefits
wellness programs
employee/family assistance plans
various retirement savings plans
financial education and counseling resources
generous paid time off program including holidays, vacation, personal, and sick days
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