Technology Consultant enhancing customer recognition of product value and improving sales effectiveness at Caterpillar. Collaborating with customers and industry associations for product feedback.
About the role
- Consultor de Franquias supervising stores and delivering results through franchise management at Mahogany. Requires availability to travel and vehicle ownership.
Responsibilities
- Supervise franchised stores
- Deliver results through management and relationship-building with franchisees
- Focus on targets, business profitability, and monitoring P&L and cash flow
- Deliver training content to franchisees and store sales staff (online and in-person)
- Seek improvements in operational processes
- Send monthly targets, monitor KPIs, and propose concrete challenges for the team
- Liaise with internal departments
- Develop action plans and guide franchisees/managers in their routines: daily operations, staff scheduling, role reassignments when needed, purchasing, inventory coverage, registrations, training, use of portals, and guidance on brand promotion on social media
- Identify new trends and customer needs in stores
- Conduct market studies and monitor competitor behavior (visual merchandising and differentiated point-of-sale actions) and provide feedback
- Ensure franchise operations comply with franchisor guidelines
- Assist, when necessary, in maintaining payment compliance of the franchise portfolio
- Must be available to travel and have own vehicle
Requirements
- Education: Bachelor's degree in Business Administration; postgraduate specialization in Commercial Management or related fields preferred
- Languages: Basic English
Benefits
- Transportation allowance
- Free parking
- Meals provided on site
- Gympass (corporate gym membership)
- SulAmérica health insurance
- SulAmérica dental insurance
- Golden Farma pharmacy allowance
- Employee discount on company products
- Partnership with Sesc (employee benefits)
- Profit-sharing (PLR)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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