About the role

  • Consultor de Franquias supervising stores and delivering results through franchise management at Mahogany. Requires availability to travel and vehicle ownership.

Responsibilities

  • Supervise franchised stores
  • Deliver results through management and relationship-building with franchisees
  • Focus on targets, business profitability, and monitoring P&L and cash flow
  • Deliver training content to franchisees and store sales staff (online and in-person)
  • Seek improvements in operational processes
  • Send monthly targets, monitor KPIs, and propose concrete challenges for the team
  • Liaise with internal departments
  • Develop action plans and guide franchisees/managers in their routines: daily operations, staff scheduling, role reassignments when needed, purchasing, inventory coverage, registrations, training, use of portals, and guidance on brand promotion on social media
  • Identify new trends and customer needs in stores
  • Conduct market studies and monitor competitor behavior (visual merchandising and differentiated point-of-sale actions) and provide feedback
  • Ensure franchise operations comply with franchisor guidelines
  • Assist, when necessary, in maintaining payment compliance of the franchise portfolio
  • Must be available to travel and have own vehicle

Requirements

  • Education: Bachelor's degree in Business Administration; postgraduate specialization in Commercial Management or related fields preferred
  • Languages: Basic English

Benefits

  • Transportation allowance
  • Free parking
  • Meals provided on site
  • Gympass (corporate gym membership)
  • SulAmérica health insurance
  • SulAmérica dental insurance
  • Golden Farma pharmacy allowance
  • Employee discount on company products
  • Partnership with Sesc (employee benefits)
  • Profit-sharing (PLR)

Job title

Franchise Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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