About the role

  • Engagement Consultant guiding customers in their home journeys, supporting mortgage and insurance needs through a flexible working schedule. Benefits include generous pension and training opportunities.

Responsibilities

  • Talking to a variety of existing and new to bank customers about their individual home journeys
  • Supporting customers with a wide variety of topics
  • Providing expert professional guidance to support their mortgage, protection and insurance needs
  • Ensuring advice is appropriate and keeping knowledge of policies up to date through regular coaching and training sessions

Requirements

  • A customer-centric, personable, approach
  • A flexible attitude to how, when and where you work – including evenings and weekends
  • A willingness and ability to learn new skills and pick up new digital technologies
  • Banking experience or experience engaging with customers would be a bonus!

Benefits

  • A generous pension contribution of up to 15%
  • Annual bonus award, subject to Group performance
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • A range of wellbeing initiatives and generous parental leave policies

Job title

Engagement Consultant

Job type

Experience level

Mid levelSenior

Salary

£25,517 - £26,860 per year

Degree requirement

High School Diploma

Location requirements

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