About the role

  • Member Service Representative delivering excellent service and financial solutions at Mountain America Credit Union. Assisting members with account needs, transactions, and financial education.

Responsibilities

  • Provide exceptional member service to credit union membership by assessing member needs, advising to meet those needs, and assisting in transactions.
  • Recognizes member needs and educates on options for managing financial transactions.
  • Expected to meet sales and service goals.
  • Resolves problems by clarifying member complaints and providing solutions.
  • Maintains cash drawer and initiates wire transfers.

Requirements

  • At least six months of customer service experience.
  • Industry experience preferred.
  • High school diploma or equivalent.
  • A valid driver’s license is required.
  • Proficient computer operating skills.
  • Understanding of Microsoft Office Suite (Outlook, Word, Excel).

Benefits

  • Excellent medical and dental benefits with minimal employee contribution (full time employees)
  • Paid time off, volunteer time off, and paid holidays
  • Matching 401K
  • Tuition assistance
  • Professional development

Job title

Member Service, Sales – Teller

Job type

Experience level

Junior

Salary

$18 per hour

Degree requirement

High School Diploma

Location requirements

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