Hybrid Mid-Level Implementation Analyst

Posted 1 minute ago

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About the role

  • Conduct kick-off meetings with new clients, explaining the implementation process and ensuring all expectations are aligned;
  • Collaborate closely with internal teams, particularly Sales, Onboarding/Risk, Customer Success/Expansion, and Product;
  • Understand the specificities of the client's business model to implement Vindi;
  • Configure the platform;
  • Prepare technical and business documentation to guide clients throughout the implementation process;
  • Provide technical support for integrations via REST APIs or modules and plugins;
  • Deliver customized platform training;
  • Monitor and ensure support throughout the implementation process up to the client's first sales.

Requirements

  • Strong business acumen and understanding of client profiles;
  • Organized and able to manage multiple implementations simultaneously;
  • Systemic (holistic) mindset;
  • Excellent communication skills;
  • Ability to lead meetings and deliver trainings;
  • Knowledge of REST APIs;
  • Experience with SaaS solutions;
  • Experience with payment solutions;
  • Willingness to learn;
  • Familiarity with Salesforce;
  • Knowledge of project management methodologies;
  • Understanding of programming logic.

Benefits

  • Health insurance;
  • Dental insurance;
  • Meal or grocery allowance;
  • Childcare assistance;
  • Transport voucher or home office allowance;
  • Profit-sharing program (PPR);
  • Birthday day off each year;
  • Life insurance;
  • Wellhub;
  • Férias&Co (travel benefit program);
  • 6-month maternity leave and 20-day paternity leave;
  • Flexible working hours;
  • #Secuida - our employee wellbeing program;
  • Partnerships with various establishments and institutions in education, health, leisure, entertainment, and more.

Job title

Mid-Level Implementation Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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