Project Manager at Luminor supporting operational change initiatives for banking processes improvement. Leading teams and driving efficiency in back-office operations with a focus on customer satisfaction.
Responsibilities
Lead the change initiatives in Operations, ensuring high employee, stakeholder and customer satisfaction
Contribute to development and maintenance of effective business process improvement methodology
Take ownership of change efforts, ensuring execution that maximizes value generated to the customers
Pro-actively identify process improvement possibilities and drive development initiatives leading to best in class operational excellence
Ensure that work is organized in a way enabling efficient combination of automation with work carried out by employees
Lead by example by building and maintaining partnerships with key stakeholders to communicate and evaluate performance results leading to clear actionable decisions
Organize, engage and motivate stakeholders through building the strong project/agile teams, coaching for performance and ensuring accountability
Requirements
Extensive knowledge of project management
Understanding of modern process automation technologies
Strong process management and development skills
Ability to interpret process related data
Fluent English is required in spoken and written communication due to working on the Pan-Baltic level.
Benefits
Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
Professional growth. Internal and external training programs, workshops, conferences, online training, etc.
Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
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