Workfront & Fusion Product Owner responsible for LSEG’s work management platform. Collaborating with internal stakeholders to enhance platform features and ensure operational efficiency.
Responsibilities
Own and maintain the Workfront & Fusion product roadmap, ensuring alignment with LSEG’s strategic and operational goals
Lead platform governance, standardisation, and optimisation to increase maturity and consistency across teams
Assess new features, capabilities, and industry best practices to continuously improve the platform and user experience
Oversee configuration of Workfront objects, including portfolios, projects, custom forms, fields, templates, dashboards, and permission models
Maintain platform data quality, governance practices, and documentation
Manage release cycles, testing, and rollout of new features and enhancements
Design, build, and maintain Workfront Fusion integrations and automations, ensuring reliability, scalability, and compliance with LSEG standards
Optimise workflows to reduce manual effort and improve cross‑system processes
Partner with engineering and system owners to troubleshoot and refine integration performance
Work closely with stakeholders across the firm to understand business needs, gather requirements, and define user stories
Facilitate discovery workshops, solution design discussions, and ongoing platform communications
Prioritise backlog items based on business value, capacity, and platform strategy
Provide guidance, training, and best‑practice recommendations to end users and administrators
Develop documentation and enablement materials to support adoption and consistency
Support change management for new features, updates, and process improvements
Requirements
7+ years of experience with Workfront (admin level) and/or Workfront Fusion or similar workflow/integration platforms
Experience in product ownership, platform management, or business systems roles
Strong understanding of work management processes and cross‑functional collaboration
Experience gathering requirements, translating business needs into user stories, and managing backlogs
Experience working with integration technologies, iPaaS platforms, or API‑driven workflows
Strong problem‑solving, analytical, and troubleshooting skills
Effective communication and stakeholder management skills
Experience working in an Agile or hybrid delivery environment
Desirable experience: Adobe Creative Cloud & Document Cloud, Marketing automation technologies such as Eloqua, PathFactory, or SendGrid, Basic scripting (JavaScript or Python), Relational databases or SQL
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