Patient Specialist educating patients on home monitors and providing support at IronRod Health. Handling call volume and managing client accounts in a healthcare setting.
About the role
- Senior CRM Executive leading automated customer engagement strategies for travelers at loveholidays. Collaborating with teams to optimize CRM workflows and drive sophisticated marketing initiatives.
Responsibilities
- Build and manage sophisticated, multi-channel automated journeys.
- Identify manual bottlenecks and implement AI-assisted workflows.
- Dive deep into CRM tools to find optimization opportunities.
- Collaborate with Product and Engineering to align workstreams.
- Own the performance of your campaigns and monitor health metrics.
Requirements
- 3+ years of experience in CRM or marketing automation.
- Experience with CRM tools like Braze.
- Strong analytical skills and ability to work with data.
- Familiarity with API triggers and automated workflows.
- Experience with Looker, Tableau, or SQL.
- Ability to work collaboratively across teams.
Benefits
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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