Dynamics CRM Technical Consultant role developing and supporting Dynamics 365 Sales and Marketing systems at Clarion Housing Group. Engaging with customers and ensuring systems are maintained with a focus on quality and resilience.
Responsibilities
Develop and support Dynamics 365 Sales and Marketing systems
Ensure support tickets are logged, triaged, and resolved quickly
Engage with customers and publicize new features
Design and implement new solutions with guidance from technical leads
Create technical design documents and knowledge base articles
Requirements
Experience in supporting and implementing Microsoft Dynamics 365 solutions
Microsoft Power Platform Developer Associate Certification or equivalent experience
Strong analytical and problem-solving skills
Excellent stakeholder engagement and communication skills
Ability to understand business problems and translate them into technical solutions
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