Senior Manager of Data 360 leading enterprise data transformations and technical engagements for clients. Collaborating with customers to deploy and enhance Data 360 features and solutions.
About the role
- Vendor Manager at Long View managing telecom vendors and ensuring seamless operations for a regulated enterprise client. Leading governance and lifecycle coordination across various telecom services in Edmonton.
Responsibilities
- Act as the primary liaison between our client, Long View, and telecom vendors, ensuring seamless communication and accountability
- Manage carrier relationships and contracts administered by Long View on our client's behalf
- Oversee contract transitions, renewals, and vendor onboarding/offboarding in compliance with regulatory requirements
- Maintain vendor accountability for SLA performance, escalation handling, and service restoration
- Own lifecycle management of circuits and telephony services, including adds, changes, and decommissioning
- Keep accurate inventory of circuits, services, and dependencies across WAN, fiber, and voice platforms
- Partner with Network Operations and Service Transition teams to support provisioning, incident resolution, and change execution
- Analyze carrier pricing models and contract terms to secure best-in-market pricing and identify cost optimization opportunities
- Validate carrier invoices, resolve billing discrepancies, and support clean chargeback/rebill processes with Finance and Procurement
- Monitor SLA performance, lead escalations during service-impacting events, and enforce contractual remedies where applicable
- Produce operational and executive-level reporting on vendor performance, cost trends, risks, and optimization opportunities
Requirements
- 7+ years experience in telecommunications, ISP, or network vendor management, preferably in a regulated or enterprise environment
- Strong understanding of carrier contracts, SLAs, pricing models, and circuit provisioning
- Understanding of service coordination for move, adds and changes
- Demonstrated experience supporting commercial negotiations or renewals with ISPs or telecom providers
- Proven ability to manage escalations and multi-vendor environments
- Strong financial and analytical skills with the ability to interpret pricing, contracts, and invoices.
Benefits
- Comprehensive benefits package from day one
- Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
- Interesting work – Be part of exciting projects while accessing all the latest technologies
- Great people and culture
- RSP Plan
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