National Account Consultant managing complex accounts with a focus on client benefit plans at Elevance Health. Advising clients and coordinating with internal teams for optimal service delivery.
About the role
- M365 Intune/SCCM Endpoint Consultant providing client-facing support and managing Microsoft's technology stack. Responsible for deploying and maintaining client systems while collaborating with teams.
Responsibilities
- Design, deploy, and maintain Microsoft technologies including Windows 11, SCCM, and Intune.
- Managing Policies
- Packaging & Deploying Applications
- Automating Patching Deployments
- Creating knowledgebase content documenting known errors, workaround, procedures and application specific information
- Expanding or modifying systems to serve new purposes or improve workflow
- Provide guidance to clients on-site and remotely supporting their Microsoft technology stack
- Work with architects, project managers and team leaders to ensure projects progress efficiently and in a timely fashion towards successful closure
- Respond to and resolve incidents and service requests in line with incident priorities and the client priority support matrix.
- Assist in identifying and remediating security vulnerabilities concerns within the Microsoft technologies stack. Windows 11, SCCM, and Intune.
Requirements
- 5+ years of experience in deployment and support for SCCM, Intune, WSUS
- 5+ years of experience with Endpoint management software
- Experience in the delivery and management of enterprise mobility management software, including Intune or Ivanti, AirWatch.
- Experience with Patch My PC, Ivanti or AirWatch
- 3+ years of experience in IT consulting including the ability to communicate product benefits and unique service capabilities and offerings to IT and business leaders
- Ability to deliver OS Deployments, including technical knowledge of SCCM OSD, and, Windows 11, imaging.
- Strong skills around Active Directory GPO, including configuration and security for, Windows 11, Scripting
- Proficiency with application deployment, application packaging/troubleshooting and application remediation
- Experience working with project teams and transitioning a service to operations
- Stay up to date with the technology changes and make recommendations for current and future technology states
Benefits
- Great People and Culture – A practical approach to business with no bureaucracy or red tape. An environment of collaboration and support
- Career Growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
- Interesting Work – Be part of exciting projects while accessing all the latest technologies
- Flexible Environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
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