ERP Program Manager managing Dynamics 365 projects for Long View's Calgary Branch. Overseeing multiple IT programs ensuring alignment of scope, schedule, and budget.
Responsibilities
Developing detailed work plans, schedules, project estimates, resource plans, and status reports, conducting risk analysis and monitoring the progress of plans against project milestones and budgets
Support enterprise and public sector clients with project planning and program management
Connect and guide the project team to minimize turn and down time
Analyzing and documenting requirements by liaising with a range of users in the organization
Leverage expertise to support the go live dates identified for the project
Support a team of the Dynamics team, Business Units, and vendors to deliver agreed upon objectives and measurements, on time and within budget
Collaborate with technology experts and clients to deliver agreed upon objectives and measurements, on time and within budget
Manage multiple and varied-technology client-facing projects simultaneously through the project life cycle ensuring constraints (cost, schedule, risk, quality, people) are effectively managed
Maintain anticipated Statements of Work (SOWs) and Statements of Requirements (SORs) margins and find opportunities to repurpose unspent budget to deliver additional value
Act as a consultant and trusted advisor, working closely with management, technical teams and stakeholders
Recommend or make critical decisions to steer project schedule
Perform Earned Value Analysis (EVA) or other analysis to validate progress to plan
Collaborate with clients to develop quality assurance processes and quality control activities
Actively facilitate efficient decision making with clients and internal teams to ensure project success
Support business justification development, contract negotiations and contract compliance
Provide oversight on project portfolios to achieve annual plans and metrics of success
Drive business rhythm across multiple teams to deliver commitments on time and at high quality
Facilitate program communications, identify and implement continuous improvement practices, and provide regular status reports as required
Implement change management routines to assess change requests, make recommendations, secure client approvals, and issue change orders
Assess change requests to determine impacts to scope, budget, schedule, quality and risk
Requirements
10+ years of experience in a business analyst or project manager position with a focus on large scale enterprise project upgrades and/or implementations
Integrated ERP Deployment experience (ideally with Microsoft D365, AX or CRM)
Experience with Azure DevOps
Program Management with multiple lane / department delivery
Experience in a consulting environment or similar fast-paced industry
An analytical mind and creative problem-solving ability
Knowledge of change and problem management and ability to anticipate risks
Ability to build relationships and foster trust with stakeholders, project teams and project leaders
Strong team-oriented mindset with the proven ability to lead on complex IT projects
Excellent communication and organizational skills
Ability to guide projects from conception to final implementation and measuring the results in a data driven manner
Certified Scrum Master and PMP is nice to have
Benefits
Great people and culture
Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
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