Hybrid Customer Lifecycle Marketing Manager

Posted last week

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About the role

  • Customer Lifecycle Marketing Manager managing data-driven programs for customer lifetime value. Driving product adoption and revenue expansion at LogicGate, a GRC solutions leader.

Responsibilities

  • Own the strategy and execution of data-driven programs that maximize customer lifetime value
  • Drive product adoption, reduce churn, expand revenue, and turn customers into advocates
  • Design and optimize multi-channel campaigns across the customer journey
  • Partner with Customer Success, Sales, Product, & Operations to create seamless customer experiences
  • Develop and manage customer engagement touchpoints including newsletters, webinars, and virtual events
  • Scale local user group programs and regional customer events
  • Lead marketing strategy and execution for LogicGate's annual customer conference
  • Own customer segmentation strategy and build an experimentation roadmap
  • Establish clear KPIs and reporting cadences

Requirements

  • 6+ years of experience in customer marketing, lifecycle marketing, or growth marketing within B2B SaaS
  • Deep expertise in building and executing data-driven customer programs
  • Strong analytical skills with experience using customer data platforms, product analytics tools, and marketing automation platforms
  • Demonstrated ability to design and execute experimentation frameworks
  • Exceptional project management skills
  • Excellent written and verbal communication skills

Benefits

  • Generous PTO
  • Annual Company Holidays
  • Health Days
  • Summer Fridays
  • Competitive salary
  • Variable compensation plans
  • Equity options
  • Flexible health and wellness benefits
  • Informal and formal programs for career development

Job title

Customer Lifecycle Marketing Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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