About the role

  • Lead social media strategy for a high-performing team at Lloyds Banking Group. Champion data-led creativity, oversee multi-channel growth and drive governance and compliance in digital communications.

Responsibilities

  • Lead the Group’s social media strategy, setting the vision and culture for a high-performing team.
  • Champion data-led creativity and innovation, ensuring content is shaped by real-time insights and audience trends.
  • Oversee multi-channel growth, optimising for AI discoverability and brand reputation.
  • Drive governance, compliance, and risk management in social media activities.
  • Empower colleagues and partners to deliver impactful, authentic storytelling that advances the Group’s reputation and strategic objectives.
  • Set and deliver a multi-year social strategy aligned to Group priorities and external trends.
  • Lead editorial planning and creative reviews, ensuring content is accessible and search-ready.

Requirements

  • Proven passion for leading corporate social media for a complex, regulated organisation.
  • Expertise in launching and scaling channels (e.g. TikTok, YouTube) and adapting to algorithm changes.
  • A passion for storytelling, creativity, and data-driven decision-making.
  • Strong behaviours of curiosity, bold decision-making, and test and learn.
  • Strong understanding of AI-enabled social operations and automation.
  • Excellent governance and compliance knowledge, including FCA and ASA requirements.
  • Ability to guide and influence agencies and senior stakeholders with confidence and clarity.

Benefits

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 Days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Job title

Social Media Lead

Job type

Experience level

Senior

Salary

£92,701 - £109,060 per year

Degree requirement

Bachelor's Degree

Location requirements

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