Account Manager fostering strong client relationships and resolving issues at GXO. Responsible for handling domestic and international customer interactions and continuously improving quality systems.
About the role
- Relationship Manager taking ownership of a high-profile SME portfolio in the South Midlands. Helping businesses unlock their potential through tailored financial solutions.
Responsibilities
- Supporting high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a "trusted advisor"
- Proactively identifying and delivering Commercial Banking solutions to meet the business needs of these clients - including day-to-day banking, payments, deposits, cards and lending
- Building a strong network of internal and external partners to open doors and create opportunities
- Leading the charge to win new-to-bank clients through strategic outreach and relationship building
- Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs
- Managing the 'Risk' side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero.
Requirements
- Proven ability to build and maintain strong client relationships and influence external partners.
- A track record of winning new business in a competitive environment within commercial banking.
- Strong credit and risk management skills, with experience in evaluating propositions and making confident recommendations.
- Excellent communication and negotiation skills, including understanding legal documentation and commercial terms.
- A proactive, self-starting approach with the ability to work independently and as part of a high-performing team.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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