Senior Manager overseeing Compliance for Vulnerability and Financial Difficulty in UK financial services. Shaping regulatory policies and ensuring fair outcomes for vulnerable customers.
Responsibilities
Being a strong technical expert in relation to Vulnerability, Customers in Financial Difficulty, and empathy in communications
Keep up-to-date with industry, consumer and market developments
Act as one of the Group’s specialist Conduct & Compliance Risk leads
Ensure risks are measured, monitored, controlled, and reported on a timely basis
Interpret new and existing regulations accurately and adeptly
Responsible for maintaining the balance between risk-taking and risk mitigation
Lead the definition and development of appropriate control objectives for Conduct & Compliance Risks
Establish Key Risk Indicators and Key Control Indicators
Provide support to risk and control owners to report incidents, exceptions, or non-compliance
Requirements
Strong regulatory and conduct‑risk expertise within UK financial services
Proven capability in shaping, developing or maintaining group‑level policies, standards or frameworks
High‑quality regulatory advisory and oversight skills
Ability to design and run oversight, monitoring or thematic review approaches
Strong judgement in complex or ambiguous situations
Clear and influential communicator
Inclusive leadership capability
Experience driving enhanced insight through data, RegTech or technology‑enabled tools
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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