Content Management Werkstudent:in at e - motion, focusing on e - commerce and online marketing tasks. Engage in content creation and website optimization within a dynamic team atmosphere.
About the role
- Content Designer responsible for developing engaging content for Lloyds Banking Group's digital platforms. Collaborating with teams to enhance user experience and meet customer needs.
Responsibilities
- Create engaging, readable, accessible content that gives our customers great digital experiences.
- Develop genuine empathy for people, understanding their needs, aspirations and challenges.
- Take ownership as the content expert in an agile environment.
- Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences.
- Share expertise to help shape the overall design approach.
- Provide consistency in the way we have conversations with customers across topics and touch points.
- Promote and demonstrate how effective writing helps customers.
Requirements
- Experience as a UX writer, conversation designer, or content designer.
- Familiarity working in a complex landscape – ideally financial services.
- A collaborative mindset ready to be a part of a busy multi-disciplinary team.
- Flexibility in writing on-brand content in multiple tones of voice.
- Confidence in writing concise, clear and consistent copy for different channels.
- The ability to influence and manage multiple stakeholders across product, risk, legal and branding teams.
- Experience using and collaborating in Design platforms, such as Figma.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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