Hybrid CIB Product Controls Testing Manager

at Lloyds Banking Group

• Job title: CIB Product Controls Testing Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £76,464 - £84,960 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• CIB Product Controls Testing Manager ensuring robust testing of business controls within Corporate & Institutional Banking. Focused on non-financial risk management and control effectiveness across product lifecycle.

Responsibilities

• Provide independent, objective testing of key business controls.
• Ensure that non-financial risks within CIB processes are effectively managed through robust design and operating effectiveness of controls.
• Deliver end-to-end control testing across high-risk product processes that impact clients and regulatory outcomes, including planning, execution, and reporting.
• Assess control design and effectiveness across CIB processes, gathering and validating evidence, and clearly reporting issues.
• Identify weaknesses and root causes and ensure remediation actions are completed and sustainable.
• Provide control testing of change initiatives, ensuring that client-impacting changes are risk assessed and appropriately governed.
• Analyse data to identify trends, themes, and root causes for risk mitigation and operational improvement.
• Analyse trends across control failures to identify thematic issues and emerging risks.
• Support the development of dashboards or MI that track testing progress, common findings, and overall control environment health.
• Act as a trusted partner to CIB business areas, Risk, Compliance, and Audit.
• Support control forums and contribute to regulatory and audit responses.
• Identify opportunities to streamline and automate existing controls within Client Operations, reducing manual effort while improving efficiency and alignment with regulatory standards.

Requirements

• Strong understanding of operational risk and control frameworks, ideally within a client-facing operations environment.
• Ability to analyse complex processes and products including corporate lending, trade finance, transaction banking products, payments and operations.
• Proven success in delivering Control by Design and managing risk holistically across end-to-end accountabilities.
• Familiarity with data analytics techniques to assess completeness and efficiency of risk and control environments; understanding of AI is highly desirable.
• Excellent attention to detail and strong documentation skills.
• Strong communication skills and ability to work effectively with various partners and challenge constructively.

Benefits

• Flexible Working Options: Hybrid Working, Job Share