Senior Financial Navigating Specialist providing financial guidance to patients managing healthcare obligations. Working for Ensemble, a provider of technology - enabled revenue cycle management solutions at Thedacare Medical Center.
About the role
- Assistant Manager supporting financial compliance at Lloyds Banking Group in a hybrid work environment. Collaborating with specialists on regulatory advice and oversight for customer communications.
Responsibilities
- Assist senior specialists in providing second line advice on FCA Financial Promotions rules, Consumer Duty, ASA advertising standards, and CMA requirements.
- Help translate policy, rules and guidelines into clear, practical advice for first line teams.
- Support the identification and development of meaningful data points that can be used for automated oversight of FP & CMA compliance.
- Help shape simple dashboards, metrics, or recurring insights that show emerging risks or trends.
- Contribute to the tracking and management of remediation actions, breaches and risk events relating to FP and CMA requirements.
- Draft concise and clear reports, advisory notes and risk summaries for senior colleagues.
- Build positive, productive working relationships with first line business teams, Legal, and fellow risk specialists.
Requirements
- Experience in a compliance, risk, legal or customer communications environment.
- Basic understanding of FP, CMA, ASA or advertising regulation and a strong motivation to develop rapidly.
- Strong written and verbal communication skills, with the ability to translate complex requirements clearly.
- Analytical capability and attention to detail when reviewing communications, data or interpreting regulation.
- Curious and proactive in understanding how things work and why.
- Comfortable seeking clarity, challenging constructively and escalating when needed.
- Excellent organisation skills, able to manage multiple tasks at pace.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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