About the role

  • Senior Financial Navigating Specialist providing financial guidance to patients managing healthcare obligations. Working for Ensemble, a provider of technology-enabled revenue cycle management solutions at Thedacare Medical Center.

Responsibilities

  • Provide personalized guidance to help patients understand and manage healthcare-related financial obligations
  • Review benefits and estimate out-of-pocket costs
  • Facilitate payment arrangements and ensure compliance with organizational and regulatory requirements
  • Calculate patient liability estimates and collect payments at point of service
  • Address billing and coverage inquiries and maintain accurate account documentation
  • Monitor trends, prepare operational reports, and support process improvement initiatives

Requirements

  • 3-5 years' experience in multiple areas of the revenue cycle
  • Prior customer service and/or hospital experience is a plus
  • High School diploma/GED required
  • CRCR Required within 6 months of hire
  • Must be inquisitive and demonstrate openness to innovation including AI

Benefits

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

Job title

Senior Financial Navigating Specialist

Job type

Experience level

Senior

Salary

$20 - $23 per hour

Degree requirement

High School Diploma

Location requirements

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