Onsite Store Manager

Posted 4 hours ago

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About the role

  • Store Manager responsible for managing retail operations, team development, and customer satisfaction at Lids store. Overseeing recruitment, training, and product strategy in Baton Rouge location.

Responsibilities

  • Manage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
  • Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
  • Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
  • Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.

Requirements

  • A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.
  • Established ability to produce sales results while minimizing loss.
  • Proven supervisory skills, with capacity to deliver training material and assess retention.
  • Strong interpersonal and communication skills.
  • Ability and willingness to travel overnight for training and/or business meetings.
  • Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Employee discounts

Job title

Store Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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