Retail Assistant providing audiology support at Specsavers, helping customers with hearing health. Conducting screenings, managing clinic operations, and training retail team members for excellent service.
Responsibilities
Provide exceptional customer service and build lasting positive relationships
Perform hearing screening and hearing aid maintenance (full training provided)
Schedule appointments through the Simply Hearing system
Manage administrative duties
Liaise with store partners and ensure smooth flow of daily clinic operations
Lead training with the retail team as an audiology champion of the store
Requirements
Passionate about making a meaningful impact on the lives of others
Previous experience in a fast-paced retail/customer service environment
Previous experience in Audiology or allied health is desirable but not required
Strong interpersonal and communication skills, with empathy towards others
Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
Committed towards continuous learning and development. Full Audiology training provided!
Benefits
Two Free pairs of glasses per year!
Birthday and Volunteer Leave
30% Family & Friends discount for glasses
Health & wellbeing support through our Employee Assistant program
Access to Specsavers Perks with 500+ popular retailers
Work-life balance and permanent employment opportunity
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