Retail Assistant providing customer support in audiology and leading training for retail team members at Specsavers. Flexible hours with potential to progress to Retail Clinic Manager role.
Responsibilities
Handle enquiries in person and over the phone
Guide customers through pre-screening tests
Troubleshoot hearing aid issues
Support the Audiology Business Owner with the day-to-day running of the clinic
Lead training for retail team members to ensure understanding of audiology services
Requirements
Previous experience in a fast-paced retail/customer service environment
Previous experience in Audiology or allied health is desirable but not required
Strong interpersonal and communication skills, with empathy towards others
Strong computer literacy and highly adept in Bluetooth and troubleshooting technology
Committed towards continuous learning and development.
Benefits
Two Free pairs of glasses per year!
Birthday and Volunteer Leave
30% Family & Friends discount for glasses
Health & wellbeing support through our Employee Assistant program
Access to Specsavers Perks with 500+ popular retailers
Work-life balance and permanent employment opportunity
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