Onsite Assistant Store Manager

Posted 3 weeks ago

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About the role

  • Assistant Store Manager at Lids Sports Group responsible for managing store associates and enhancing customer experience. Lead store operations ensuring high performance and staff engagement.

Responsibilities

  • Act as Manager on duty for any employee scheduling issues, customer complaints, etc.
  • Manage store associates through thorough use of LIDS Training Programs, goal setting, and regular follow up
  • Administer the progressive steps of discipline in the absence of the Store Manager
  • Engage team members by creating a fun and productive environment
  • Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs)
  • Resolve customer feedback and address issues in the moment
  • Execute operations-focused company-level directives, promotions, and initiatives
  • Maintain store technology and equipment by conducting daily audits

Requirements

  • High school diploma or equivalent plus one year relative experience
  • Established ability to produce sales results while minimizing loss
  • Strong interpersonal skills and the ability to communicate verbally in a clear professional manner
  • Ability to work unsupervised

Benefits

  • Paid Time Off
  • health, vision, dental
  • 401(k)
  • monthly store sales bonuses
  • 40% employee discount
  • full range of benefits

Job title

Assistant Store Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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