Onsite Assistant Store Manager

Posted 1 hour ago

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About the role

  • Assistant Store Manager driving store performance and engaging team at Lids retail locations. Balancing customer service excellence with operational efficiency in sports retail.

Responsibilities

  • Act as Manager on duty for any employee scheduling issues or customer complaints when Store Manager is not present
  • Manage store associates through thorough use of LIDS Training Programs and regular follow up when Store Manager is not present
  • Administer the progressive steps of discipline in the absence of the Store Manager
  • Engage team members by creating a fun and productive environment
  • Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs)
  • Resolve customer feedback and address issues in the moment
  • Execute operations-focused company-level directives, promotions, and initiatives

Requirements

  • High school diploma or equivalent plus one year relative experience
  • Established ability to produce sales results while minimizing loss
  • Strong interpersonal skills and the ability to communicate verbally in a clear professional manner
  • Ability to operate a computer, as well as maneuver relative software programs
  • Ability to lift up to 50 pounds
  • Ability to climb a ladder and work with hands overhead
  • Standing required for up to 100% of the work time
  • Ability to work unsupervised

Benefits

  • Paid Time Off
  • health, vision, dental insurance
  • 40% employee discount
  • Monthly store sales bonuses

Job title

Assistant Store Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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