Dispatcher coordinating drivers and managing routes at Liberty Tire Recycling. Ensuring compliance with DOT regulations and facilitating communication between drivers and customers.
Responsibilities
Ensure daily compliance with DOT regulations.
Responsible for outbound shipments.
Manage team of CDL drivers.
Communicate effectively with drivers, customers, and internal staff to ensure timely deliveries and resolve any issues.
Assists with customer billing.
Supervise and monitor the performance of assigned employees to ensure high standards of service.
Schedule maintenance and repairs for vehicles to minimize downtime and ensure efficient operations.
Plan and optimize delivery routes for maximum efficiency.
Handle and resolve customer complaints accurately and efficiently.
Participate in the recruitment and interview process for driver and helper positions.
Maintain accurate records of dispatch activities, customer interactions, and other relevant data.
Conduct regular training sessions for drivers on safety and compliance topics.
Assist the Transportation Manager with various office tasks and responsibilities as needed.
Requirements
MUST BE ABLE TO SPEAK, READ AND WRITE SPANISH
Familiarity with dispatching software and logistics operations, Samsara and Tower preferred.
Previous experience managing CDL drivers
Experience with customer billing
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in MS Office and data entry.
Ability to work in a fast-paced, high-pressure environment.
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