Clinician providing individual and group counseling for justice - involved individuals with substance use and mental health disorders. Collaborative role with treatment planning and on - call crisis intervention.
SI
Hybrid Account Specialist – Automotive, Bilingual French/English
Posted 3 hours ago
About the role
- Account Specialist managing key client relationships for leading automotive financing solutions company. Focused on product support and partner growth in a collaborative team environment.
Responsibilities
- Act as primary liaison, managing major client programs, products, and product distributions
- Maintain and expand our partner relationships.
- Analyze clients’ business needs and assist change management to our clients.
- Work with various departments throughout the organization to reconcile escalated claims, IT, cancellations, and accounting issues.
- Manage Dealer Support email queues
- Field sales team support
- Create and update program material (user guides, operations manuals, etc.)
- Assist with project testing (testing phone lines, portal test cases)
- Collaborate on new program launches and products expansion.
- Facilitate incentive payments and bonus programs.
- Perform other duties or work needed to support client request.
- Enrollments and Setups
- Perform Monthly & Ad hoc reporting
- Documentation Management
- Perform Market and Competitive Research and Analysis
- Record notes and action items from meetings and proactively follow up on them
Requirements
- Bachelor’s degree in Business or related field preferred but not required.
- Proficient in Microsoft Office; Word; Excel (i.e. VLOOKUP Formulas, Pivot Tables); PowerPoint; Outlook; OneNote.
- Minimum 1-2 years of Customer Service Experience or Partner support, preferably in a business-to-business environment (B2B).
- Automotive Industry experience highly preferred
- Attention to detail and ability to handle complex situations
- Excellent interpersonal skills, able to communicate at a business level.
- Strong work ethic, time management and organizational skills.
- Detail oriented, able to catch and identify discrepancies.
- Proactive problem solver able to provide input and think critically through solutions.
- Self-starter able to work independently with minimal supervision.
- Bilingual (English and French) required
- Reliable Transportation
- Some travel (~5%) may be required upon request within Canada and US.
- Must be authorized to work in Canada
- Must be able to successfully pass a background check
Benefits
- Auxiliary Medical, Prescription, Dental, and Vision Insurance
- Registered Retirement Savings Plan
- Long-Term Disability Insurance
- Life Insurance
- Pet Insurance
- Paid Holidays and Paid Time Off
- Employee Referral Program
- Employee Assistance Program
- Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement Program
- Ongoing Training & Personal Development
- And More!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Bilingual Fact Check Editor reviewing CNN stories for accuracy and fairness. Collaborating across departments to meet high standards of journalism.
School Crossing Supervisor ensuring child safety during school hours in Meadowbank for Transport for NSW. Engaging with the community and managing road safety for families and motorists.
Bilingual Behavior Technician providing one - on - one ABA services to children with Autism. Supporting Spanish - speaking families in a positive and nurturing environment.
Mobile Crisis Clinician providing essential psychiatric services to youth and families in emergency situations. Coordinate care with emergency services staff while providing evaluations and treatment.
Associate Roving Personal Banker needed at Wells Fargo to provide support across various branch locations. Role involves customer interactions, basic banking services, and collaboration with branch teams.
Bilingual Document Processing Specialist supporting legal documentation at McCarthy Tétrault. Preparing and correcting legal documents as part of a 24/7 team.
Relationship Banker engaging clients in various California locations to assist with transactions and financial solutions. Facilitating interactions through self - service resources at bank locations.
Veterinary Technician assisting non - profit veterinary care provider Emancipet with healthy pet services and spay/neuter surgeries. Compassionate individuals train to provide excellent medical care and community service.
Bilingual Customer Care Representative responding to customer queries about insurance benefits at Elevance Health. Perform basic job functions with assistance and maintain positive relationships with customers.