Insurance Advisor responsible for advising clients on coverage and managing their onboarding. Engage with clients through multiple channels to deliver exceptional service and establish trusted relationships.
About the role
- Associate Claims Specialist managing administrative duties for claims department at Liberty Mutual Canada. Ensuring timely responses to policy holders and maintaining accurate claims setup in systems.
Responsibilities
- Act as administrative support for the claims department, including but not limited to claims programs, maintaining inboxes, reporting, and closing letters.
- Responsible for ensuring all new claims are set-up correctly in various systems depending on the claim type, including policy information, coverage, insurer and loss details.
- Responsible for ensuring all correspondence including follow up emails and responses are completed in a timely manner with insured and brokers.
- Processing vendor payments.
- Liaison with Underwriting as required.
- Complete all other administrative and service duties within the claims department as assigned.
Requirements
- Bachelor’s Degree or College Diploma and/or equivalent training
- 1+ years of related industry and/or claims experience would be an asset
- Strong interpersonal, presentation and communication skills (both oral and written)
- Bilingual in English and French is an asset
- Excellent computer skills required: specifically, Word and Excel. Comfortable with learning various computer systems and managing electronic files
- Strong organizational skills and excellent attention to detail
- Strong prioritization and decision-making skills
Benefits
- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
- Competitive health & dental benefits plan
- Market-leading pension plan
- Competitive time off policy
- External education & tuition reimbursement programs
- Employee & Family Assistance Programs
- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion
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