Associate Claims Specialist managing administrative duties for claims department at Liberty Mutual Canada. Ensuring timely responses to policy holders and maintaining accurate claims setup in systems.
Responsibilities
Act as administrative support for the claims department, including but not limited to claims programs, maintaining inboxes, reporting, and closing letters.
Responsible for ensuring all new claims are set-up correctly in various systems depending on the claim type, including policy information, coverage, insurer and loss details.
Responsible for ensuring all correspondence including follow up emails and responses are completed in a timely manner with insured and brokers.
Processing vendor payments.
Liaison with Underwriting as required.
Complete all other administrative and service duties within the claims department as assigned.
Requirements
Bachelor’s Degree or College Diploma and/or equivalent training
1+ years of related industry and/or claims experience would be an asset
Strong interpersonal, presentation and communication skills (both oral and written)
Bilingual in English and French is an asset
Excellent computer skills required: specifically, Word and Excel. Comfortable with learning various computer systems and managing electronic files
Strong organizational skills and excellent attention to detail
Strong prioritization and decision-making skills
Benefits
A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance
An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion
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