Analyzing and handling complaints for Caixa Vida e Previdência customers, proposing solutions and improving processes. Collaborating across departments to ensure compliance with internal standards.
About the role
- Transport Operations Specialist managing international logistics and transport flows at Karo Healthcare. Planning and executing shipments across global air, ocean, and road channels.
Responsibilities
- Plan and execute international inbound and outbound shipments across air, ocean and road
- Coordinate transport flows between CMOs, hubs, 3PLs and customers globally
- Monitor shipment milestones (pickup, ETD, ETA, delivery) and proactively resolve deviations
- Act as the operational point of contact for freight forwarders and logistics partners
- Review and ensure accuracy of export documentation (commercial invoices, packing lists, trade docs)
- Support customs clearance processes and ensure correct application of INCOTERMS
- Coordinate shipments involving dangerous goods and temperature-sensitive products in line with ADR, IMDG and IATA requirements
- Validate freight invoices and maintain accurate transport data in ERP systems
- Identify recurring operational issues and contribute to continuous improvement initiatives
Requirements
- Bachelor’s degree in Supply Chain, Logistics or related field
- 3–5 years’ experience in international transport coordination, freight forwarding or global logistics operations
- Experience from FMCG, healthcare, pharma or another regulated industry is a strong advantage
- Solid understanding of INCOTERMS, customs documentation and export procedures
- Familiarity with dangerous goods handling requirements (ADR, IMDG, IATA)
- Experience working with ERP systems and strong Excel skills
- Structured and process-oriented with strong attention to detail
- Proactive problem solver who is comfortable working with multiple stakeholders across countries
- Clear and confident communicator in an international business environment
Benefits
- Opportunity to create, grow, and encourage
- Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
- Flexible schedule, hybrid model with the primary work place in the office, and life-work balance
- Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
- Very positive work environment in a dynamic, international, and motivated team
- Start-up spirit while being a part of the large international organization with strong values
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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