Onsite Engagement Manager

Posted 5 hours ago

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About the role

  • Engagement Manager at LexisNexis guiding legal customers through integrating AI products. Building relationships and assessing needs for effective transitions of solutions.

Responsibilities

  • Collaborate with account managers to identify and develop opportunities that deliver value for customers.
  • Build strong relationships with customer stakeholders to understand their needs and demonstrate solutions effectively.
  • Support customers through change by helping them integrate our products into their workflows.
  • Gather and share customer feedback to inform product improvements.

Requirements

  • Experience in the legal or tax sector, or transferable skills that can be applied in this context.
  • Ability to build trust and maintain long-term partnerships across different levels of an organization.
  • Strong communication and influencing skills to engage customers and promote positive change.
  • Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously.
  • Comfortable working independently and collaboratively in a fast-paced, goal-oriented environment.
  • A proactive mindset and willingness to help customers discover how technology can improve efficiency and outcomes.

Benefits

  • Generous holiday allowance with the option to buy additional days
  • Health screening, eye care vouchers and private medical benefits
  • Wellbeing programs
  • Life assurance
  • Access to a competitive contributory pension scheme
  • Save As You Earn share option scheme
  • Travel Season ticket loan
  • Electric Vehicle Scheme
  • Optional Dental Insurance
  • Maternity, paternity and shared parental leave
  • Employee Assistance Programme
  • Access to emergency care for both the elderly and children
  • RECARES days, giving you time to support the charities and causes that matter to you
  • Access to employee resource groups with dedicated time to volunteer
  • Access to extensive learning and development resources
  • Access to employee discounts scheme via Perks at Work

Job title

Engagement Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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