Customer Service Representative handling inquiries from Italian and Spanish shops via phone and email. Resolving customer queries and maintaining shop data for e - commerce.
About the role
- Customer Service Manager coordinating After Sales technical activities at Leonardo. Managing project teams and interfacing with clients for service deliverables in Italy.
Responsibilities
- Coordinamento delle attività tecniche durante la fase di After Sales
- Interfaccia unica verso il Cliente per specifico progetto
- Gestione del team di progetto
- Pianificazione delle attività di riparazione e manutenzione
- Fornitura di report periodici al management
Requirements
- Diploma o Laurea Triennale/Magistrale in discipline STEM
- Almeno 3 anni di esperienza pregressa nel ruolo in contesti strutturati
- Capacità di gestione di progetti in ambito tecnologico
- Esperienze pregresse nella definizione ed applicazione di KPI per il monitoraggio delle attività di service management
- Conoscenza della lingua Inglese parlata e scritta almeno a livello B2
Benefits
- Disponibilità a trasferte su territorio nazionale ed internazionale
- Dimestichezza su piattaforme MS Office
- Certificazioni specifiche su applicativi CRM
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service role handling inquiries via phone and email for the Polish E - commerce shop. Involves customer support and web shop management.
Customer Service Agent in Mississauga, Ontario, supporting clients and operations. Involves customer inquiries, internal communications, and improving operational efficiency.
Customer Success Specialist providing support for SimplePractice platform inquiries in Mexico City. Engaging with customers via email, chat, and calls to enhance their experience with our product.
Customer Experience Executive at Queensmith facilitating post - sale and post - appointment customer journeys while ensuring order progression and payments. Collaborating with teams to enhance customer engagement.
Customer Care Specialist ensuring world - class service for Culligan Quench. Involves processing orders, billing inquiries, and fostering client relationships.
Commercial Support Specialist in a leading biopharmaceutical company handling procurement processes and supplier communications. Collaborating on internal meetings and supporting business units while maintaining patient records.
Bilingual Customer Service Representative for Auto Claims supporting customers in English and French. Engaging with inquiries and processing claims while ensuring quality service and support.
Part - time Customer Support role in Swindon assisting customers face - to - face. Opportunity for career growth within the Lloyds Banking Group.
Customer Service Representative providing compassionate care at Coyne Veterinary Center. Handling client interaction and administrative duties in a busy veterinary reception environment.