Professional communication specialist at Legalhero in Berlin coordinating with stakeholders and managing client inquiries. Focused on documentation accuracy and efficient internal collaboration under a hybrid work model.
Responsibilities
Professional communication with external stakeholders, such as legal expense insurers and our partner network
Independent handling and response to queries from insurers and partners
Gathering, preparing and structuring information based on existing case files
Continuous monitoring, maintenance and updating of documentation to ensure high data quality
Close collaboration with internal teams to efficiently clarify matters
Requirements
Business-fluent German (spoken and written)
Completed commercial vocational training or initial experience in customer service or in the gastronomy/hospitality sector
Availability: 40 hrs/week (Mon–Fri)
Good knowledge of Google Workspace
Excellent communication skills
Friendly and service-oriented manner
Careful and reliable working style
Professional interaction with clients/customers
Quick to get up to speed on new topics
Benefits
100% coverage of a Deutschlandticket for your mobility
Does your dog make a good team player? Perfect! We welcome animal companions in the office
Corporate Benefits account with attractive offers and discounts across many brands
Company and team events — we value togetherness
Company pension plan with 20% employer contribution — we plan for the future with you
After-work fun: Nintendo Switch, PS5, darts & foosball are waiting for you
Free beverages, fresh fruit and muesli are provided
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