LEAP Wealth specializes in developing Estate Planning, Estate & Trust Management and Elder Law software for attorneys.
Its group of companies includes Wealth Counsel and Elder Counsel.

LEAP Wealth

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customer-support

LEAP Wealth is a global leader in providing cloud-based legal practice productivity solutions. With over 30 years of innovation, LEAP offers technology solutions specifically designed for law firms, enabling them to enhance productivity and efficiency with a comprehensive suite of tools. Supporting the needs of law firms in multiple countries, LEAP helps legal professionals streamline their operations, thus improving their business and service to the community.

LEAP Wealth specializes in developing Estate Planning, Estate & Trust Management and Elder Law software for attorneys.  Its group of companies includes Wealth Counsel and Elder Counsel.

• Provide client support and technical issue resolution via email, phone and chat
• Understand client's business/software needs
• Resolve technical issues by guiding clients with specific features of LEAP software products
• Proactively improve LEAPs self-support centre by developing better self-help material (written how-to articles, demo videos, etc)
• Able to work independently and efficiently to meet deadlines.

Support Specialist

Support Specialist providing client support and technical issue resolution for LEAP software products. Engaging with clients through various channels to enhance user experience and troubleshoot issues.

graphics-designer

• Report to the Head of Global Marketing and work closely with the UX and Design Lead
• Design and animate videos, social content, and product explainers
• Produce campaign assets across paid media, email, social, OOH, print and web
• Collaborate in Figma with the UX/UI team to align motion and visual language across brand and product
• Work closely with developers and marketers to ensure smooth handover and high-quality implementation of designs
• Contribute to and refine design systems and brand guidelines; add new components or patterns as needed
• Manage file structure and version control across shared libraries
• Maintain and evolve shared templates, libraries, and design systems to support scalable, high-quality output

Motion and Graphic Designer

Design and animate videos, social and product explainers; collaborate with marketing, UX and developers to maintain brand and design systems at LawConnect.

product-specialist

• Launch and shape LEAP's Conveyancing Law offering for UK conveyancing firms
• Ensure precedents and template documents are relevant, valuable, and continually updated
• Identify new documents and automation opportunities within LEAP
• Collaborate with integration partners to enhance companion solutions and build new integrations
• Explore and implement solutions to provide litigation support tailored to Conveyancing Law
• Drive software adoption by demonstrating value to law firms and conveyancing teams
• Support national sales via software demonstrations, seminars, and client engagements
• Create and lead thought leadership initiatives (articles, webinars, podcasts) to engage the Conveyancing Law market
• Assist lawyers to use AI to maximise LEAP's benefits for efficiency and revenue retention

Conveyancing Product Specialist

Drive LEAP's UK conveyancing product strategy, update precedents, build integrations, and support sales through demos, thought leadership, and AI enablement.

manager

• Minimize client churn by negotiating commercial terms at renewal
• Manage a book of business and own client relationships independently
• Work closely with Customer Success Managers to become a trusted advisor
• Demonstrate LEAP features, products and add-ons to maximize client productivity
• Proactively utilize internal resources and liaise with internal stakeholders to resolve roadblocks and facilitate solutions
• Attend conferences, roadshows, exhibitions, and events to network with clients and prospects
• Achieve individual and team targets, including “Top 5” goals aligned with company objectives
• Commit to ongoing learning of LEAP product features and benefits

Renewals Manager

Negotiate renewals and minimize churn while driving upsells for LEAP legal practice management customers

project-manager

• Provide clients with a successful implementation experience for LEAP software
• Act as key link between internal experts and clients, coordinating timelines, data collection and expectations
• Coordinate data collection, transition, and schedule transitions and installations
• Work closely with various internal and external stakeholders to ensure on-time implementation of LEAP
• Maintain documentation and provide consistent contact with clients throughout the implementation process
• Meet with clients before, during and after implementation and provide hands-on, on-site, face-to-face support
• Guide clients from initial interaction through to business-as-usual adoption of LEAP

Project Manager – Legal Tech

Manage client implementations of LEAP legal practice management software, coordinating timelines, data transitions, and on-site training to ensure successful adoption.

product-designer

• Join as the first UX/UI Designer in a team of six full-stack Software Engineers
• Collaborate with Subject Matter Experts (lawyers) to design and deliver Australian web applications
• Develop wireframes, designs and interactive prototypes using Figma, Miro and Whimsical
• Partner with product managers and developers to gather requirements, iterate on designs and ensure seamless handoff
• Conduct user research to understand user needs, pain points and goals
• Document design decisions, interactions and user flows for the development team
• Contribute to and maintain the design system and ensure adherence to brand guidelines
• Shape solutions from concept through to delivery and support product roadmaps

UX/UI Designer

UX/UI Designer at LEAP creating Figma prototypes and collaborating with lawyers and engineers to deliver Australian legal web applications.

• Lead the visual evolution of the LEAP brand across Australia and New Zealand
• Build on existing assets to establish a comprehensive visual identity (shapes, tones, visual language)
• Create high-impact graphics and illustrations for websites, marketing materials, events, banners, booth designs, and product launches
• Develop visual identity for vertical products, including logos and cohesive visual styles
• Film, edit, and produce short-form video, team headshots, and motion graphics (content under 30 seconds)
• Experiment with AI-driven design tools and new technologies to push creative boundaries
• Collaborate closely with marketing, product, and vertical teams to ensure consistent creative vision
• Act as the lead creative voice, presenting and inspiring creative direction across the business

Visual Designer

Lead Visual Designer at LEAP, evolving brand and product visuals for Australia and New Zealand. Responsible for design, motion, video, and creative direction.

LEAP Wealth specializes in developing Estate Planning, Estate & Trust Management and Elder Law software for attorneys. Its group of companies includes Wealth Counsel and Elder Counsel.

LEAP Wealth

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