Lead Patient Care Coordinator at LaserAway driving luxury aesthetic sales. Mentoring a team and delivering exceptional client experiences in aesthetic dermatology.
About the role
- Patient Care Coordinator at LaserAway leading personalized consultations and driving revenue through treatment plan sales. Provide exceptional patient experiences in luxury aesthetic services.
Responsibilities
- Conduct one-on-one in-person consultations to understand patient goals and design customized treatment plans
- Educate patients on LaserAway's full suite of aesthetic services, including laser, body contouring, and injectables
- Consistently meet and exceed sales goals by building trust and guiding patients through their aesthetic journey
- Recommend complementary treatments and financing options to enhance outcomes and accessibility
- Manage the front desk experience scheduling, check-in/out, and maintaining a polished, professional clinic atmosphere
- Partner with clinicians and the Location Director to ensure an exceptional patient experience from consultation to completion
Requirements
- 2+ years of experience in luxury, med spa, fitness, or lifestyle sales
- Proven success with high-ticket consultative sales and relationship building
- Confident, polished, and professional in patient-facing environments
- Passionate about aesthetics, beauty, and delivering a premium experience
- Comfortable working weekends and evenings to align with patient demand
- Weekend and evening availability required on a weekly basis
Benefits
- Full benefits: medical, dental, vision, and 401(k) with company match
- Paid time off and employee discounts on services and products
- Comprehensive, paid training no medical background required
- Career growth opportunities into Lead PCC and Location Director roles
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