Quality Assurance Specialist overseeing billing and documentation for compliance in addiction and mental health services. Collaborating with staff to improve accuracy and quality of client documentation.
About the role
- Mystery Shopper assessing customer service by conducting evaluations in Ried im Innkreis. Involves documenting experiences and providing feedback to improve service quality.
Responsibilities
- Carry out mystery shopping assignments across various industries and markets
- Observe and evaluate the on-site customer experience
- Document observations and assessments according to the specified criteria
- Complete questionnaires for each mystery shopping assignment
- Work closely with the team to discuss findings and opportunities for improvement
Requirements
- At least 20 years old
- Valid car driver's license
- Interest in market research and mystery shopping
- Good communication skills and strong powers of observation
- Reliability and attention to detail when completing tasks
- Basic computer skills
Benefits
- Personal support and training before each assignment.
- Flexible scheduling: you decide how many and which types of assignments you accept!
- Secure and reliable fee-based payment.
- Your opinion is actively solicited and has an impact.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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