National Account Manager responsible for managing key client relationships at Lanes Group. Driving business growth through strategic sales activities and ensuring client satisfaction.
Responsibilities
Build and maintain long-term relationships with national accounts, ensuring client retention and satisfaction.
Serve as the primary point of contact for key clients, addressing any concerns or needs.
Regularly meet with clients to review performance, identify opportunities, and discuss future business.
Develop and implement sales strategies for national accounts to meet or exceed revenue targets.
Collaborate with the sales team to identify and target new business opportunities.
Negotiate contracts, pricing, and terms with clients to maximize profitability.
Work with marketing and product teams to tailor solutions for clients.
Provide regular reports on sales performance, account activity, and forecast future business growth.
Analyse sales trends and market conditions to adjust strategies and improve sales results.
Work closely with internal teams, such as operations, finance, marketing and customer service, to ensure the smooth delivery of products/services to clients.
Stay informed about industry trends, competitor activities, and market dynamics to adjust sales strategies accordingly.
Identify key opportunities to upsell and cross-sell within existing national accounts.
Requirements
Past experience in sales and national account management
Proven track record of success in sales, strategic account management, and driving revenue growth.
Experience negotiating large-scale contracts and working with major national retailers or clients
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