Account Manager at Roundel developing integrated marketing strategies for digital channels. Serving as key client contact, delivering effective media plans and strategies aligned with client objectives.
About the role
- Head of Account Management overseeing a team at Axians, a digital transformation leader. Responsible for strategic planning and client relationship management in IT services.
Responsibilities
- Line management of four employees in Account Management
- Coaching, performance evaluation, staff development and HR reporting
- Regular coordination with business lines and competence centers to continuously further develop the service offering
- Strategic account planning and development of the team's customers
- Responsible for recruiting, selection and structured onboarding of new employees
- Establishing, maintaining and improving processes, structures and guidelines
- Design and implementation of advisory models and consulting formats (Trusted Advisor)
- Ensuring sustainable knowledge and competency management
- Compliance with the normative requirements of Axians Somnitec AG
- Direct management of a strategic existing customer portfolio as the primary point of contact
- Budget responsibility and revenue planning for own customers
- Ensuring and measuring customer satisfaction
- Conducting regular account and steering committee meetings
Requirements
- Several years of senior-level leadership experience in account management
- Completed HF (higher vocational) or FH (University of Applied Sciences) education in business administration or a comparable background
- Know-how in strategic account planning and customer development
- Experience in budget planning and revenue responsibility
- Leadership experience including recruitment, coaching and development of employees
- Experience in designing advisory and consulting formats (Trusted Advisor)
- Strong quality-, process- and structure-oriented mindset
- Excellent German and English skills, both written and spoken
Benefits
- Flexible working hours with a 40-hour week and part-time options
- Up to 5 days per week location-independent work; home office or remote work from Switzerland possible
- Flexibility and willingness, by arrangement, to be on-site one day per week
- 25 days vacation per year (27 days from age 40 / 30 days from age 50)
- 13 paid public holidays and the option for additional unpaid leave
- 100% salary continuation for 3 weeks paternity / 16 weeks maternity leave
- State-of-the-art hardware and a paid mobile phone subscription including a contribution towards a smartphone
- Above-average pension fund benefits with employer contribution of 60% and employee contribution of 40%
- Supplementary private accident insurance
- Coverage of training costs as well as 80% employment and 90% salary continuation during the training period
- Free charging of your electric vehicle at the Gerlafingen site
- Discounted access to fitness and physio center offers
- Branded items for employees & benefits at work
- Wellbeing@Work with Mario Kart racing, a silent room, table football (Töggelikasten), apéros and team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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