Hybrid Solutions Engineer – US East

Posted last week

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About the role

  • Solutions Engineer at Lakera interfaces with customers to meet their needs while shaping AI security solutions. Collaborates with multiple teams driving sales velocity and customer success.

Responsibilities

  • Act as the primary technical point of contact for prospects evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera’s platform.
  • Partner with Customer Success to ensure customers onboard quickly and realize value from the platform.
  • Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows.
  • Support product configuration and deliver minor technical changes required for prospect and customer implementations.
  • Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
  • Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.

Requirements

  • 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role.
  • A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product.
  • Proficiency coding in the Python and Javascript ecosystems.
  • A track record of enabling large scale implementations in at least one of the hyperscalers (AWS,GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform.
  • An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises.
  • Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues.
  • A track record of working directly with customers of varying sizes, including large enterprises.
  • An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.
  • A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way.
  • Comfortable in a small and fast moving startup environment.

Benefits

  • Our total compensation package is a blend of salary, equity and benefits.
  • Equity will be a major component of the total compensation.
  • Higher-than-average equity compensation for a company of our size.

Job title

Solutions Engineer – US East

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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