Hybrid Solutions Engineer

at Lakera

• Job title: Solutions Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: AWS, Azure, Docker, Google Cloud Platform, JavaScript, Kubernetes, Python, Terraform
• Location requirements: Hybrid, Tokyo, Japan

About the role

• Solutions Engineer at Lakera responsible for technical customer engagement and AI security solutions. Collaborating with teams to ensure customer success and accelerate sales velocity.

Responsibilities

• Act as the primary technical point of contact for prospects evaluating Lakera. Understand their needs and design solutions that align with their infrastructure using Lakera’s platform.
• Partner with Customer Success to ensure customers onboard quickly and realize value from the platform.
• Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows.
• Support product configuration and deliver minor technical changes required for prospect and customer implementations.
• Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
• Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.

Requirements

• 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role.
• A track record of managing relationships with large, complex organizations, preferably with a deeply technical enterprise product.
• Proficiency coding in the Python and Javascript ecosystems.
• A track record of enabling large scale implementations in at least one of the hyperscalers (AWS,GCP, Azure). Preferred experience with Docker, Kubernetes, and Terraform.
• An understanding of and experience navigating security, compliance, and IT processes and requirements when implementing B2B products at large enterprises.
• Strong written and verbal communication and interpersonal skills with a comfort presenting in front of customers 1:1, in small groups, and at large conference venues.
• A track record of working directly with customers of varying sizes, including large enterprises.
• An organized, self-starter approach with an eye for finding creative ways to get projects to the finish line.
• A passion for what AI can do for the good of humanity and a desire to ensure that it is implemented in a secure and ethical way.
• Comfortable in a small and fast moving startup environment.

Benefits

• Our total compensation package is a blend of salary, equity and benefits.
• We are committed to paying fairly and aim for these three elements collectively to be highly competitive with market rates.
• Equity will be a major component of the total compensation.