PostgreSQL Database Administrator for SaaS product evolution focusing on AI initiatives. Collaborating within an Agile team to optimize database performance and structure.
About the role
- Responsible for after-sales administration and logistics across multiple sites in the agricultural sector. Ensuring customer satisfaction and supervising administrative tasks within the APV team.
Responsibilities
- Manages after-sales administrative and logistical activities across multiple sites
- Ensures customer satisfaction and retention
- Controls the monthly closing of Workshop and Spare Parts Warehouse (MPR) activities
- Oversees monthly billing for MPR operations
- Leads and coordinates the APV administrative team for opening and closing Repair Orders (OR)
- Ensures the accuracy of monthly timekeeping records and their transmission to the relevant departments
- Monitors service contract follow-ups
- Coordinates commissioning acknowledgements for CLAAS and other suppliers
- Updates the customer base based on field feedback
- Manages warranty files for CLAAS and other suppliers
- Organizes extraction and analysis of data from RemoteService
Requirements
- Minimum of a 2-year post-secondary diploma (Bac+2) ideally in administration, sales, or a technical field
- Familiarity with the agricultural sector is a plus
- Proven experience (minimum 5 years) in team supervision and administrative management
- Proficient with Microsoft Office and billing/software invoicing systems
- Excellent interpersonal skills, good listening and analytical abilities
- Team player with the ability to unite and motivate staff
- Proactive, versatile, meticulous, and well-organized
Benefits
- Leading European brand in agricultural machinery
- Profit-sharing based on company performance and results
- Works council (CSE) benefits
- Individual performance bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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