Internal Communications Lead managing employee and executive communications within Kyndryl. Focusing on driving organisational transformation and enhancing employee engagement in India.
Responsibilities
Develop and implement a comprehensive internal communications strategy to support business objectives and broader communication priorities.
Lead the creation of engaging campaigns that reinforce brand messaging, enhance employee engagement, and drive organisational transformation.
Manage large-scale events, including town halls, manager meetings, and leadership summits, both in-person and virtual.
Serve as the Communications representative on the Crisis Management Team at the country level, working closely with the India Communications Leader on issues and crisis management programmes.
Oversee and continuously improve internal communications channels (such as SharePoint and newsletters) to ensure messaging is effective and accessible.
Apply audience segmentation and develop tailored messaging for diverse employee groups, utilising multichannel communications programme design and technology platforms.
Collaborate with Human Resources to design and deliver programmes that drive engagement among current and prospective employees.
Integrate external stories into internal communications to foster a sense of connection and shared purpose.
Analyse communications metrics to measure impact and identify opportunities for continuous improvement.
Requirements
Minimum of 8-10 years' experience in Communications, including at least five years in an internal communications role.
Proven experience working within a multinational corporation and operating effectively in a matrix environment.
Exceptional written and verbal communication skills, with the ability to craft both strategic campaigns and day-to-day updates.
Experience providing professional advice and counsel to senior executive levels.
Demonstrated ability to innovate and deliver impactful communications that generate measurable results.
Comprehensive understanding of social media, digital content, and asset production.
Proficiency in using data-driven tools to inform decision-making.
Highly organised, detail-oriented, and adept at managing multiple priorities and deadlines.
Benefits
Flexible, supportive environment
Professional development opportunities
Be Well programs designed to support financial, mental, physical, and social health
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