Technical Support Engineer for a SaaS company, resolving complex technical challenges and supporting clients with application issues, APIs, and databases. Collaborate across teams for efficient problem - solving in a hybrid role.
About the role
- Technical Support Specialist providing exceptional technical assistance at Kyndryl. Diagnosing complex issues and facilitating customer success with equipment and software support.
Responsibilities
- provide exceptional technical assistance and support to clients
- diagnose and repair complex equipment, software, and systems
- assist customers with technical or sophisticated products and installations
- perform IMAC activities and data backup and restore for clients
Requirements
- 0-3 years of experience in Customer Service or Technical Support
- Experience with Cisco Nexus and IOS technologies
- Experience with F5 ASM and LTM configuration and troubleshooting
Benefits
- extensive and diverse set of technical trainings
- free certifications to enhance skills and expertise
- financial, mental, physical, and social health support programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Salesforce L1/L2 Support Engineer providing end - user support for Salesforce applications across global business teams. Acting as first contact for user issues and ensuring smooth Salesforce experience.
Senior Technical Support Analyst providing client support for Mutual Fund and Transfer Agency platforms. Handling complex issues and driving resolution while collaborating with internal teams.
Technical Support Manager responsible for customer success and advanced technical support in HVAC systems. Leading service engineering training and driving system performance in India.
Technical Analyst driving impactful solutions in cloud and data management at Baker Tilly. Collaborating with diverse clients and stakeholders for organizational transformation on various projects.
Operations Support Engineer managing virtual asset fleet and optimizing energy dispatch within a tech - savvy team. Contributing to sustainable solutions in renewable energy with a focus on user support and system reliability.
Technicien support réseau N1 assisting users with network connectivity and IT solutions in an inclusive company that focuses on social integration and job opportunities.
Support Engineer responsible for technical support and guidance in cloud and virtualization environments. Collaborate with cross - functional teams and drive resolutions for VM Essentials and Morpheus Enterprise.
Support Engineer providing technical assistance for Morpheus VM Essentials and Morpheus Enterprise deployments across diverse environments. Involves collaborative problem - solving and mentoring within the support organization.
Technical Support Intern assisting with software installation and SQL issue resolution at Optos. Providing hands - on experience in database management and IT systems support.