ERN Administrator resolving package delivery queries and complaints in French and English for UPS. Involves general administrative tasks and requires excellent communication skills.
About the role
- System Administrator solving complex problems and identifying issues across platforms at Kyndryl. Managing storage volumes and optimizing performance for major clients.
Responsibilities
- Manage and provision storage volumes across production, test, and DR environments.
- Monitor storage usage and optimize performance.
- Participate in CAB (Change Advisory Board) reviews and ensure compliance with operational standards.
- Collaborate with infrastructure, operations, and security teams.
Requirements
- Proven experience with IBM z/OS mainframe environments
- Strong knowledge of DASD and tape storage systems
- Proficiency in tools such as DFSMS, DFSMShsm, ISMF and IDCAMS.
- Ability to write and troubleshoot JCL (Job Control Language) and automation scripts.
- Understanding of disaster recovery procedures, data replication, and performance tuning.
- IPC management (Incident, Problem, Change)
- Advanced English
- Strong attention to detail and risk awareness in critical environments.
- Ability to work under pressure and handle production incidents.
- Effective communication and teamwork across cross-functional teams.
- Proactive mindset for identifying improvements and automation opportunities.
Benefits
- Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
- Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
- Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
Job title
Job type
Experience level
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Not specified
Degree requirement
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