Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Business Analyst at Kye Pharmaceuticals analyzing data for growth strategies and insights. Collaborating across Marketing, Sales, and Business Development in a hybrid role.
Responsibilities
- Analyze operational, sales, and marketing data to identify trends, patterns, and opportunities for growth
- Support business development initiatives by providing strategic recommendations based on data driven analyses
- Develop and maintain reports and dashboards to track key performance indicators (KPIs) using Excel and Power BI
- Collaborate with marketing and sales teams to optimize campaigns, product launches, and sales strategies
- Conduct market research and competitive analysis to inform business decisions
- Assist in the creation of data models to support forecasting, budgeting, and planning processes
- Provide operational support for business and sales teams, including CRM data management and process optimization
- Ensure data integrity and compliance with data governance standards and best practices across all functions
- Demonstrate a strong understanding and application of Kye values
Requirements
- Bachelor's or Master's degree in Business, Information Systems, Statistics, Economics, or a related field
- Proven experience in an analytical role, preferably within the pharmaceutical or healthcare industry
- Advanced proficiency in Excel, including data analysis, pivot tables, and complex formulas
- Proficiency in Power BI and data visualization
- Proficiency in SQL and familiarity with data modeling concepts
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team in a fast-paced environment
Benefits
- Participation in the Kye Bonus Program
- Comprehensive benefits program
- Group benefits program
- Retirement savings program
- Vacation
- Time off and leave of absence benefits
- Well-being benefits (e.g., employee assistance program)
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