Analista de Processos Sr at Kovi ensuring effective implementation of operational processes and leading efficiency projects. Focused on improving operational efficiency across cities where the company operates.
Responsibilities
Ensure the company’s operational processes and strategic projects are correctly implemented and scaled across cities.
Deploy validated models (e.g., São Paulo) to other markets.
Lead new projects to increase capacity.
Reduce churn.
Improve operational efficiency and increase sales.
Implement operational processes in cities.
Replicate operational models validated in São Paulo and other mature markets.
Lead operational improvement projects (capacity, churn, sales, efficiency).
Support restructurings in cities experiencing performance decline.
Diagnose operational bottlenecks and design structural solutions.
Monitor performance indicators after implementations.
Work closely with the Launch Team, BI, and the Expansion Manager.
Adapt processes to local contexts without losing standardization.
Requirements
Solid experience in process management and project management.
Analytical mindset and hands-on approach.
Holistic/systemic view of operations.
Strong communication and stakeholder management skills.
Availability for frequent travel.
Benefits
Life Insurance: To take care of our greatest asset: our Kovers.
Health Insurance: It’s important to take care of your health and well-being.
Dental Plan: So you can show off a great smile!
Flash Card: Your meal and/or grocery allowance (VR/VA) on a single card.
Partnership with SESC: Benefit eligibility after 90 days of employment.
Commuting Allowance or Fuel Voucher: The choice of how you get around is yours.
For Parents: Daycare assistance, extended maternity leave of 180 days, and extended paternity leave of 20 days.
Wellhub: All Kovers are entitled to exercise with part of the cost subsidized by Kovi.
Kovenção: A company-wide meeting where Kovi leadership shares business and status updates.
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