Hybrid Intern, Customer Experience — AI Technologies

at konversionsKRAFT

• Job title: Intern, Customer Experience — AI Technologies
• Job type: Internship
• Experience level: Entry level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Germany

About the role

• Intern focused on user-centered projects enhancing customer experience with AI technologies. Collaborating with digital experts in a hybrid working model in Germany.

Responsibilities

• You contribute to user-centered client projects and ensure an excellent customer experience.
• You work together with experienced digital experts using state-of-the-art AI technologies and learn how ideas become real digital outcomes—agile, hands-on, and with plenty of room for experimentation.
• You work with modern AI language models, develop prompts, and use AI for code generation and automation.
• You provide end-to-end support from idea to implementation to achieve an optimal customer experience.
• You evaluate new technological possibilities and experiment with them to bring new workflows to life.
• You are part of our client teams and help develop digital outcomes that are closely aligned with customer needs.

Requirements

• You are studying e-commerce, business informatics (Wirtschaftsinformatik), or a related field.
• You are open-minded, curious, communicative, and a true team player.
• You are open to new technologies, understand the basics of AI, and want to learn how to use it to create user-centered customer experiences.
• You work in a self-organized way, enjoy taking responsibility, and are eager to contribute proactively to the team.
• You are available for at least 5 months and are excited to be part of our team—or, like us, prefer a longer-term collaboration.

Benefits

• An innovative and appreciative corporate culture within an interdisciplinary, hybrid client team with broad consulting expertise and strong execution power for digital growth strategies.
• We combine startup enthusiasm with the long-term stability and experience of an owner-managed company.
• We are an agile team of experienced digital experts who learn from one another daily, inspire and support each other. #teamfirst
• We will develop an individual development plan with you for your continuous learning curve, including a training flat-rate, 360° feedback, strengths & potential analysis, coaching, and professional specializations.
• During onboarding, you will get to know konversionsKRAFT with your personal mentor, including insights into all teams and areas, a structured onboarding plan, and welcome coffees to meet your colleagues remotely and on-site.
• We practice self-care — for us this means a 36-hour work week.
• Flexible working hours and mobile work let you shape your workday according to your needs—regardless of your location within Germany.
• We support your health and green mobility—for example through health and mobility subsidies (EGYM Wellpass, Deutschlandticket).
• We encourage personal encounters and organize local and nationwide team events several times a year.
• We embrace diversity and inclusion.