Hybrid Web Experience Manager

Posted 53 minutes ago

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About the role

  • Web Experience Manager owning web content and enhancing marketing web experiences at Kong. Collaborating with multiple teams while maintaining high-quality web standards with daily execution.

Responsibilities

  • Own the day-to-day creation, quality, and continuous improvement of marketing web experiences on konghq.com.
  • Build and maintain content in our CMS, launch and manage A/B tests, and apply thoughtful CSS and JavaScript enhancements.
  • Partner closely with Marketing, Design, and Web Engineering to deliver high-quality experiences while helping reduce engineering lift for marketing content production.
  • Improve documentation, enable others to build in the CMS, and proactively identify opportunities to streamline workflows and improve web quality.
  • Build, publish, and maintain marketing content in Payload CMS.
  • Set up and manage A/B tests in VWO.
  • Apply custom HTML, CSS, and JavaScript to resolve layout, styling, or interaction issues.
  • Document workflows, standards, and best practices for CMS content and experimentation.
  • Train and support marketing stakeholders in building and maintaining their own content.

Requirements

  • 3–7+ years of experience building and managing web pages or digital experiences
  • Experience working in a complex CMS (Payload CMS strongly preferred)
  • Hands-on experience with experimentation platforms (VWO preferred)
  • Strong proficiency in HTML, CSS, and JavaScript
  • Comfortable working within established codebases and making careful, incremental changes
  • Strong problem-solving skills and ability to navigate ambiguity
  • Excellent communication skills with a collaborative mindset.
  • Familiarity with SEO, accessibility, and performance optimization best practices (Nice to Have)
  • Experience partnering directly with marketing or growth teams (Nice to Have)
  • Experience working with distributed teams across time zones (Nice to Have)
  • Ability to interpret experiment results and web analytics data (Nice to Have).

Benefits

  • Hybrid role, requiring three days per week in the office.

Job title

Web Experience Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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