SAP Technical Account and Sales Support Manager responsible for technical sales support and project management in SAP eWM engagements. Manage client relationships and project kickoffs for tailored solutions.
Responsibilities
Manage pre- and post-sales account relationships and serve as a primary point of contact for ongoing customer engagement.
Provide technical sales support and generate direct sales opportunities at trade shows, industry events, and through client engagement.
Collaborate with clients to understand their needs and deliver tailored solutions in the tendering phase.
Serve as solution architect across SAP modules during tendering and sales to ensure cohesive and comprehensive solution design.
Lead SAP eWM project kickoffs from contract award through initial project phases.
Manage projects on an interim basis until a dedicated project manager is assigned.
Monitor ongoing projects and support project teams as necessary.
Travel internationally as required to support project and sales efforts.
Represent Körber at industry trade shows, conferences, and client-facing events, including delivering technical presentations and product demonstrations.
Lead or contribute to RFP/RFI responses and proposal development during the tendering process.
Support pre-sales discovery and follow up by conducting technical assessments of client warehouse and logistics environments.
Adhere to all OSHA regulations and customer-specific safety procedures while working in warehouse or logistics environments.
Perform other duties as assigned.
Requirements
Bachelor's degree in Business, Supply Chain, Engineering, Information Systems, or related field or equivalent experience
5+ years of hands-on experience with SAP eWM, including experience in technical sales support and project management
Demonstrated experience in technical sales support and client-facing engagement
Proven ability to manage multiple priorities across sales, delivery, and account management functions
Strong working knowledge of SAP modules with the ability to serve as a solution architect
Excellent communication, presentation, and interpersonal skills
Experience managing projects with international clients preferred
Ability to travel internationally, approximately 10% annually with higher frequency during project implementations and sales cycles
German or Spanish language proficiency preferred
Working knowledge of WMS, supply chain execution platforms, and related integration points (ERP, TMS, WCS, MHE) preferred
Familiarity with SAP S/4HANA and related logistics modules beyond eWM preferred
Experience with proposal writing, RFP responses, or SOW development preferred
Proficiency with CRM platforms and sales pipeline management tools preferred
Ability to deliver technical presentations and product demonstrations to both technical and non-technical audiences required
Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.
Benefits
Work environment that supports work-life balance with paid parental leave
Flexible time off
8 paid holidays
Access to medical, dental, and vision insurance plans with FSA or HSA options
401(k) plan with company match up to six percent
Several company-paid benefits including vision insurance, short and long-term disability, and basic life insurance plans
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